Overview
St Andrews Healthcare, located in Los Angeles, California, provides a range of services designed to meet the diverse needs of its residents. The facility focuses on the physical, personal, social, and spiritual well-being of each individual, ensuring that care is tailored to their unique circumstances.
Services & Support
St Andrews Healthcare offers individualized care delivered by an interdisciplinary team of licensed nurses and certified staff. The facility is committed to helping residents maintain contact with their loved ones, which is an important aspect of their care approach. The environment is described as safe, clean, and comfortable, with large, secure courtyard areas for residents to enjoy.
Care Approach & Staff
The staff at St Andrews Healthcare have been noted for their professionalism and friendliness. Many reviews highlight the respect and care that staff members show towards residents, contributing to an atmosphere where individuals appear clean, happy, and healthy. The support of a social worker has also been recognized as beneficial during the transition process for families.
Who They Serve
St Andrews Healthcare serves a diverse population, including individuals who may require long-term care or rehabilitation services. The facility accommodates 59 licensed beds, allowing for personalized attention and care for each resident.
Location & Access
Situated in mid-city Los Angeles, St Andrews Healthcare is conveniently located near Olympia Hospital and California Medical Center. This central location may provide families with easier access to additional medical services if needed.
What Families Say
Families have expressed mixed feelings about their experiences at St Andrews Healthcare. Positive feedback emphasizes the kindness and professionalism of the staff, as well as the overall care provided to residents. However, some reviews mention concerns regarding the environment, likening it to a prison-like atmosphere, which may impact the perception of safety and freedom for residents.
Room for Improvement
While many aspects of care are praised, some feedback suggests that there is a need for improvement in staff-patient interactions, particularly among registered nurses and licensed vocational nurses, who may not be as familiar with individual residents.
Summary
St Andrews Healthcare in Los Angeles offers a supportive environment for residents, with a focus on individualized care. The facility is staffed by a professional team dedicated to the well-being of each individual. While there are positive experiences highlighted by families, there are also areas where improvements could enhance the overall care experience.
