Overview
Miracle Mile Healthcare LLC, located in Los Angeles, California, is a skilled nursing facility offering long-term care. The center provides services such as physical therapy and rehabilitation, but it has received mixed reviews from families regarding the quality of care and management.
Services & Support
The facility offers a range of services, including skilled nursing, physical therapy, and social worker support. However, some families have expressed concerns about the responsiveness and organization of the staff. Reports indicate that communication can be lacking, particularly when it comes to addressing patient needs and inquiries.
Care Approach & Staff
While some reviews highlight the dedication of certain staff members, others point to issues with neglect and unprofessional behavior. Families have reported instances of inadequate assistance for residents, leading to feelings of frustration and concern for their loved ones’ well-being. The management has also faced criticism for prioritizing financial matters over patient care.
Who They Serve
Miracle Mile Healthcare serves a variety of residents, including those requiring long-term care and rehabilitation services. Families have noted that their loved ones have experienced both positive and negative aspects of care during their stays.
Room for Improvement
Several reviews indicate a need for improvement in the facility’s management and responsiveness. Families have mentioned concerns about neglectful care, lack of follow-up on appointments, and issues with staff professionalism. These recurring themes suggest that the facility may benefit from better organization and training for its staff.
What Families Say
Feedback from families is varied. Some express gratitude for the care their loved ones received, praising the nursing staff and rehabilitation services. However, many others share negative experiences, citing unprofessional conduct, neglect, and poor communication. This disparity in experiences highlights the need for consistent care and improved management practices at the facility.
Summary
Miracle Mile Healthcare LLC offers skilled nursing and rehabilitation services in Los Angeles, California. While some families appreciate the care provided by certain staff members, numerous reviews raise concerns about neglect and management issues. Prospective residents and their families may want to consider these mixed experiences when evaluating the facility for their loved ones.
