Overview
Lakeview Terrace Skilled Nursing Facility, located in Los Angeles, California, is a skilled nursing facility that provides care for individuals with various needs. The facility has received mixed reviews, highlighting both positive experiences with some staff and serious concerns regarding patient care and management practices.
Services & Support
Lakeview Terrace offers a range of services, including rehabilitation and social worker support. The rehabilitation department has been noted for its attentive and knowledgeable therapists who provide personalized care and exercise programs. However, there are reports of significant issues related to patient neglect and mistreatment, raising concerns about the overall quality of care.
Care Approach & Staff
While some reviews commend the nursing staff for their attentiveness and dedication, there are numerous accounts of poor treatment from various employees, including issues with the reception staff’s attitude. Families have expressed frustration over the lack of cooperation from staff when addressing concerns about patient care.
Who They Serve
Lakeview Terrace serves individuals requiring skilled nursing care, including those with disabilities and chronic health conditions. The facility has been described as accommodating for some residents, but there are alarming reports of neglect and abuse that may affect vulnerable individuals.
Room for Improvement
Numerous reviews indicate that there are serious concerns regarding patient safety and staff conduct. Reports of neglect, poor management, and uncooperative staff have been highlighted by families. The facility has faced allegations of theft and inappropriate treatment of residents, suggesting a need for significant improvements in staff training and oversight.
What Families Say
Feedback from families is highly polarized. Some express gratitude for the care their loved ones receive, praising specific staff members for their kindness and dedication. Conversely, many others report distressing experiences, including neglect and mistreatment, leading to a lack of trust in the facility’s ability to provide safe and compassionate care.
Summary
Lakeview Terrace Skilled Nursing Facility has a complex reputation. While some families appreciate the care provided by specific staff members, many others have raised serious concerns regarding patient safety, staff behavior, and management practices. Families considering this facility should weigh these mixed reviews carefully when making decisions about care for their loved ones.
