Overview
Brier Oak on Sunset, located in Los Angeles, California, is a facility that specializes in short-stay rehabilitative care and long-term care. The center offers a range of services including rehabilitation therapy, hospice, and palliative care. It is situated conveniently off Sunset Boulevard, near several medical facilities, which may be beneficial for residents needing additional medical support.
Services & Support
The facility provides a variety of services such as post-acute care, memory support, respite care, and rehabilitation therapy. However, reviews indicate significant concerns regarding the quality of care provided. Many families have reported issues with staff responsiveness and the overall attentiveness to patients’ needs.
Care Approach & Staff
Feedback from families highlights a concerning lack of adequate staffing and a perceived apathy among some staff members. Instances of neglect have been reported, with patients left waiting for assistance for extended periods. While some staff members have been noted as helpful and responsive, the overall sentiment reflects a struggle with staff attitude and care quality.
Who They Serve
Brier Oak on Sunset serves a diverse population, including those requiring rehabilitation following hospital stays and long-term care for chronic conditions. However, the experiences shared by families suggest that the facility may not be suitable for everyone, particularly for those needing consistent and compassionate support.
Levels of Care
The facility offers various levels of care, including short-stay rehabilitation, long-term care, and hospice services. Reports indicate that patients often face delays in receiving necessary therapies, which can impact their recovery and overall well-being.
Living Options & Amenities
Brier Oak provides both private and semi-private rooms, equipped with private bathrooms and air conditioning. Despite these amenities, some reviews mention cleanliness issues and a noisy environment, which may detract from the comfort of residents.
What Families Say
Reviews from families are mixed, with some expressing gratitude for specific staff members who provided care, while others reported serious concerns about neglect and inadequate medical attention. Instances of patients experiencing discomfort and distress due to insufficient care have been highlighted, leading to a general caution for families considering this facility for their loved ones.
Room for Improvement
Several families have noted that the facility needs significant improvements in its staffing levels and training to ensure that all patients receive timely and compassionate care. Communication with management has also been a recurring issue, with families struggling to get updates on their loved ones’ conditions and care plans.
Summary
Brier Oak on Sunset offers a range of care services in a convenient location, but the overall feedback from families suggests serious concerns regarding the quality of care and staff responsiveness. Prospective residents and their families should carefully consider these factors and conduct thorough research before making a decision.
