Overview
Family Matters In-Home Care, located in Los Altos, California, provides trusted senior home care services throughout the Peninsula, including Mountain View and Palo Alto. Since 2002, this family-founded and operated agency has offered compassionate, professional non-medical in-home care aimed at helping seniors maintain their independence in the comfort of their own homes.
Services & Support
Family Matters In-Home Care offers a range of services tailored to meet the unique needs of each client. Their offerings include personal care, Alzheimer’s and dementia support, meal preparation, companionship, and assistance with daily activities. They also provide recovery care services and transportation for seniors. The agency is committed to creating personalized care plans that ensure safety and comfort for their clients.
Care Approach & Staff
The caregivers at Family Matters In-Home Care are frequently described as compassionate, professional, and dedicated. Families appreciate their ability to build genuine relationships with clients, providing not just assistance but also meaningful companionship. The agency emphasizes the importance of matching clients with caregivers who understand their specific needs and preferences, ensuring a supportive environment.
Who They Serve
Family Matters primarily serves seniors and individuals needing assistance due to age-related challenges, including those with Alzheimer’s and dementia. Their services are designed for clients who require daily help or short-term recovery support, focusing on maintaining independence and quality of life at home.
What Families Say
Families have expressed high levels of satisfaction with Family Matters In-Home Care, noting the professionalism and kindness of the staff. Many reviews highlight the agency’s flexibility in scheduling and their attentive approach to care. Families have felt reassured knowing their loved ones are receiving quality support, with caregivers who are described as reliable and dedicated.
Room for Improvement
While many families have praised the agency, a few noted that finding the right caregiver match can sometimes take time. However, they appreciated the agency’s commitment to ensuring the right fit for their loved ones.
Summary
Family Matters In-Home Care stands out for its compassionate approach to senior care, focusing on building lasting relationships between caregivers and clients. With a wide range of services and a commitment to personalized care, the agency has earned the trust of families in Los Altos and the surrounding areas, making it a valuable resource for those seeking in-home support for their loved ones.