Overview
Sungarden Terrace Assisted Living and Memory Care, located in Lemon Grove, California, offers a supportive and enriching retirement community designed for seniors. With a focus on personalized care, the facility aims to create a warm and inviting atmosphere that fosters comfort and engagement for its residents.
Services & Support
Sungarden Terrace provides a range of services including assisted living, memory care, and hospice care. The community is equipped to support residents with various needs, ensuring they receive the appropriate level of care. Reviews indicate that the staff is dedicated to maintaining a safe environment, although some concerns regarding staffing levels have been noted.
Care Approach & Staff
The staff at Sungarden Terrace is described as caring and respectful, with a commitment to treating residents with dignity. Many reviews highlight the staff’s genuine concern and companionship, which contribute to a sense of belonging for residents. However, there have been reports of insufficient staffing during peak times, leading to concerns about resident safety and care.
Who They Serve
Sungarden Terrace caters to seniors in need of assisted living and memory care, including those requiring specialized support. The community is designed to accommodate various interests and abilities, providing engaging activities tailored to residents’ preferences.
Living Options & Amenities
The facility boasts a variety of amenities such as a modern movie theater, beauty salon, library, and outdoor gardens. These features are intended to enhance the living experience and create a vibrant community atmosphere. Residents can enjoy activities that promote both physical and mental engagement.
Dining & Activities
Dining at Sungarden Terrace is noted to be nutritious and tailored to individual preferences. The community offers a range of activities that aim to keep residents physically active and mentally stimulated, including garden walks and painting classes.
What Families Say
Feedback from families is mixed. While many praise the caring staff and the community environment, there are significant concerns regarding staffing levels and the handling of medical incidents. Some families have reported distressing experiences related to communication and care during critical times.
Room for Improvement
Several reviews indicate that the facility may benefit from addressing staffing issues to ensure adequate support for all residents. Concerns about communication and responsiveness during emergencies have also been raised, suggesting a need for improvement in these areas.
Summary
Sungarden Terrace Assisted Living and Memory Care presents itself as a nurturing environment for seniors, with a range of amenities and a focus on community. While many families have expressed gratitude for the care their loved ones received, there are critical areas that require attention, particularly regarding staffing and communication. Families considering this facility should weigh the positive aspects alongside the noted challenges.
