Overview
Community Care Center, located in La Mesa, California, is a 115-bed skilled nursing and sub-acute facility that specializes in short-term rehabilitation, wound care, and hospice services. The center is known for its dedicated staff, who are committed to providing compassionate care to residents. While the facility has received positive feedback for its warm atmosphere and cleanliness, there are also critical reviews that highlight areas needing improvement.
Services & Support
Community Care Center offers a range of services including skilled nursing care, rehabilitation, and hospice. The facility provides 24-hour nursing care, ensuring that residents receive the attention they need at all times. Their rehabilitation team focuses on physical, occupational, and speech therapy, assisting residents in their recovery from surgery, injury, or illness. The center also offers IV therapy for residents requiring specialized medical treatment.
Care Approach & Staff
The staff at Community Care Center is described as warm, compassionate, and responsive. Many reviews emphasize the kindness and support provided by the team, with particular mention of their efforts to create a welcoming environment for residents and their families. However, some reviews raise concerns about staff interaction levels and communication, indicating that not all residents receive the attention they need throughout the day.
Who They Serve
The facility serves a diverse range of residents, including those in need of skilled nursing, rehabilitation, and hospice care. Families looking for a supportive environment for their loved ones may find this facility appealing due to its focus on compassionate care and recovery.
Living Options & Amenities
Community Care Center features both 2-bed and 3-bed rooms, designed to provide a quiet and comfortable environment for healing. While the facility is noted for its cleanliness and overall atmosphere, some reviews suggest that certain areas, such as vent covers, may need more attention.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care their loved ones receive, highlighting the staff’s attentiveness and the positive experiences during rehabilitation. However, there are serious concerns raised about the level of care for some residents, including reports of insufficient staff interaction and communication. One reviewer strongly advises against placing loved ones in the facility due to a lack of adequate care.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at Community Care Center. Concerns include inadequate staff interaction with residents, cleanliness issues, and communication lapses between staff and families. These factors have led some families to question the quality of care provided.
Summary
Community Care Center in La Mesa, CA, offers skilled nursing, rehabilitation, and hospice services in a compassionate environment. While many families appreciate the care and support provided by the staff, there are notable concerns regarding the level of attention some residents receive. Families considering this facility should weigh the positive feedback against the critical reviews to make an informed decision.
