Overview
Indio Nursing & Rehabilitation Center, located in Indio, California, has been serving the community since 1996. This facility is part of Legacy HealthCare, a family-owned company dedicated to providing exceptional service to its residents. The center offers both short-term rehabilitation and long-term care, with a focus on dignity and respect for each patient.
Services & Support
Indio Nursing & Rehabilitation Center provides a variety of services, including physical therapy and rehabilitation. The staff aims to support residents in their recovery and daily living needs. However, reviews indicate that the quality of care may vary, with some families expressing concerns about the adequacy of therapy services and the overall attention given to patients.
Care Approach & Staff
The center’s staff includes nurses and caregivers who are expected to provide compassionate care. While some reviews highlight positive interactions with individual staff members, others indicate a lack of compassion and responsiveness from the nursing staff. Families have reported instances where their loved ones did not receive timely medical attention, leading to serious health complications.
Who They Serve
Indio Nursing & Rehabilitation Center caters to individuals requiring rehabilitation and long-term care. Many families have shared experiences regarding their loved ones’ care, with mixed feedback on the facility’s ability to meet the specific needs of each resident.
Living Options & Amenities
The facility provides a clean environment with flexible visiting hours. Some reviews mention the availability of activities and dining options, although there are concerns regarding the quality of food served. Families have noted that the facility has a nice atmosphere, but there are calls for improved staffing levels to ensure better care.
What Families Say
Feedback from families is quite varied. Some express gratitude for the care their loved ones receive, stating that the staff is helpful and attentive. Conversely, numerous reviews highlight severe concerns, including neglect and inadequate medical attention, which have led to life-threatening situations for some residents. Families are encouraged to remain vigilant and proactive in advocating for their loved ones’ care.
Room for Improvement
There are significant concerns regarding staffing levels and the quality of care provided at Indio Nursing & Rehabilitation Center. Multiple reviews indicate that the facility is understaffed, which impacts the overall patient experience. Families have reported that staff members often seem overwhelmed and not fully engaged in their duties, leading to feelings of neglect among residents.
Summary
Indio Nursing & Rehabilitation Center offers rehabilitation and long-term care services in Indio, California. While some families report positive experiences with the staff and environment, there are numerous concerns regarding the quality of care, particularly related to therapy services and responsiveness to patient needs. Prospective residents and their families are encouraged to thoroughly research and visit the facility to assess its suitability for their loved ones.
