Overview
LA Home Healthcare, Inc, located in Glendale, California, is a multilingual home health agency dedicated to providing professional care to patients and their families. Their trained staff emphasizes compassion and experience, ensuring that care is tailored from initial patient intake to final discharge. The agency’s primary goal is to promote health and independence, allowing individuals to heal in the comfort of their own homes.
Services & Support
LA Home Healthcare offers a range of services, including home health care and physical therapy. Their approach focuses on helping individuals maintain their independence while receiving the necessary medical support. The staff is described as knowledgeable and compassionate, ensuring that patients feel comfortable and well cared for throughout their treatment.
Care Approach & Staff
The agency is noted for its professional and caring staff, who are frequently commended for their dedication and responsiveness. Families have expressed appreciation for the staff’s ability to communicate effectively and answer questions promptly, contributing to a positive experience for both patients and their families. The team is described as patient and attentive, particularly in their interactions with elderly patients, such as grandmothers receiving care.
Who They Serve
LA Home Healthcare primarily serves individuals who require home health care, including those recovering from surgery or needing ongoing physical therapy. The agency’s commitment to providing personalized care ensures that each patient’s unique needs are met, fostering a supportive environment for recovery.
What Families Say
Families have shared positive experiences with LA Home Healthcare, highlighting the exceptional care provided to their loved ones. Many reviewers have noted the professionalism and compassion of the staff, particularly in their interactions with elderly patients. One family expressed gratitude for the agency’s flexibility and responsiveness in scheduling. However, there was a mention of a negative experience with phone communication, where one individual felt their questions were not adequately addressed.
Room for Improvement
While many reviews are overwhelmingly positive, there is feedback regarding inconsistent phone communication, with one reviewer reporting a rude interaction. This suggests that there may be room for improvement in how phone inquiries are handled.
Summary
LA Home Healthcare, Inc. in Glendale, California, is recognized for its compassionate and professional approach to home health care. With a focus on patient independence and effective communication, the agency has garnered a strong reputation among families for their dedicated services. While most experiences are positive, attention to phone communication could enhance overall satisfaction.