Overview
Golden LivingCenter, located in Fresno, California, is a facility that provides assisted living and hospice care services. However, it has received significant criticism from families regarding the quality of care and the overall environment within the center.
What Families Say
Reviews from families indicate serious concerns about the treatment of residents. Many have described experiences of mistreatment and inadequate care. One family shared a harrowing account of their loved one, who was placed in the facility for post-surgery therapy but faced severe decline during their stay. Reports of rudeness from staff and management issues were also prevalent, with some reviewers stating that the facility felt understaffed and unresponsive to residents’ needs. Families noted that the food quality was poor, and several expressed that the environment was not conducive to recovery. In one instance, a resident was isolated for ten days due to a Covid diagnosis, which some families believe contributed to further health decline. Positive feedback was limited, with only physical and occupational therapy being highlighted as areas of strength.
Room for Improvement
The facility has been described as needing significant improvements in staff training and management practices. Concerns about the cleanliness of the environment and the adequacy of food services were also noted. Families have urged potential clients to consider these factors when evaluating care options.
Summary
In summary, Golden LivingCenter in Fresno, California, has faced substantial criticism from families regarding the quality of care provided. With reports of mistreatment and dissatisfaction with staff interactions, families are encouraged to thoroughly assess their options when seeking care for their loved ones.
