Overview
AseraCare Hospice Care, an Amedisys Company, located in Fresno, California, provides high-quality hospice care designed to enhance the comfort and quality of life for individuals facing terminal illnesses. Their dedicated team is available 24/7, focusing on personalized care plans that address the unique needs of patients and their families.
Services & Support
AseraCare offers a range of services including nursing care, pain and symptom management, hospice aides, emotional and spiritual support, social work services, respite care, and bereavement counseling. This comprehensive approach aims to support both patients and their families during difficult times.
Care Approach & Staff
The care team at AseraCare is noted for their compassion and dedication. Many families have expressed gratitude for the support received from the Certified Nursing Assistants and registered nurses. While some staff members have been described as knowledgeable and helpful, there have been instances of miscommunication and a lack of adequate support that families have pointed out as areas for improvement.
Who They Serve
AseraCare serves individuals facing terminal illnesses and their families, providing essential support and resources throughout the hospice experience. Their goal is to ensure that patients receive dignified care while also supporting family members during this challenging time.
What Families Say
Families have shared mixed experiences with AseraCare. Many have praised the compassionate care provided by specific staff members, highlighting the positive impact of the nursing team. However, some families have reported feelings of frustration due to communication issues and inadequate support, particularly regarding the transition of care and follow-up after the loss of a loved one. Despite these challenges, several families have expressed appreciation for the resources offered and the overall commitment to patient care.
Room for Improvement
Feedback indicates that there are areas where AseraCare could enhance their services, particularly in communication and support from social workers. Families have noted the need for better coordination among staff and more proactive outreach following the passing of loved ones.
Summary
AseraCare Hospice Care in Fresno aims to provide compassionate and comprehensive support for patients and their families during end-of-life care. While many families appreciate the dedication of certain staff members and the resources available, there are opportunities for improvement in communication and overall support. Families considering AseraCare can expect a team committed to enhancing the quality of life for their loved ones during a challenging time.
