Overview
Saint Agnes Home Health and Hospice, located in Fresno, California, provides personalized home care and hospice services designed to enhance the quality of life for patients in the comfort of their homes. Their offerings include a range of services such as nursing, physical therapy, and hospice care that focus on individual needs, ensuring both well-being and safety.
Services & Support
The organization offers comprehensive home care services that include nursing, speech-language therapy, occupational therapy, and physical therapy. Their hospice care is centered on compassionate end-of-life support, focusing on pain management, symptom control, and bereavement support. This holistic approach aims to address the physical, emotional, and spiritual needs of patients and their families.
Care Approach & Staff
Many families have expressed appreciation for the compassionate care provided by the staff, including nurses and social workers. Reviewers have noted that the staff often listens to concerns and treats patients with kindness. One family highlighted the educational aspect of their care, particularly the insights gained from a physical therapist who helped them understand body mechanics during recovery after surgery. However, experiences can vary, with some reviews indicating inconsistency in the quality of nursing care.
Who They Serve
Saint Agnes Home Health and Hospice serves a diverse range of patients, including those requiring home health care and hospice services. Families have shared their experiences with both short-term rehabilitation following surgeries and long-term hospice care, reflecting the organization’s ability to cater to different stages of care needs.
Room for Improvement
Some families reported challenges with communication and staff preparedness, indicating that experiences can be hit or miss. A few reviews mentioned instances of rude or unprofessional behavior from some staff members, which contrasted sharply with the positive experiences shared by others. This inconsistency suggests that there may be areas for improvement in staff training and operational communication.
Summary
Saint Agnes Home Health and Hospice offers a range of home care and hospice services in Fresno, California, with a focus on compassionate support and individualized care. While many families express gratitude for the kindness and knowledge of the staff, there are also notable concerns regarding communication and consistency in care quality. Families considering their services may want to weigh these factors as they make decisions about home health and hospice care.
