Overview
Maxim Healthcare Fresno, CA Regional Office, located in Fresno, California, has been providing home healthcare services for over 35 years. The organization focuses on enhancing the quality of life for individuals with chronic and acute conditions, offering a range of services including private duty nursing and behavioral care. Their mission is to empower clients to live with dignity and independence in their own homes.
Services & Support
The Fresno Regional Office specializes in private duty nursing, also known as 1:1 skilled nursing, for medically complex patients. They provide care for individuals of all ages in Fresno, Kings, Madera, Merced, and Tulare counties. Their services include home healthcare, behavioral care, and respite services, which aim to support families in managing various health challenges.
Care Approach & Staff
Maxim Healthcare emphasizes a compassionate approach to care, with a clinical staff dedicated to meeting the needs of their clients. Many families have expressed gratitude for the support provided by caregivers, highlighting their professionalism and kindness. However, some reviews indicate concerns about the training and management of behavioral technicians, particularly in the context of Applied Behavioral Analysis (ABA) therapy. Families have noted that the training for staff may not adequately prepare them for the complexities of working with children with special needs.
Who They Serve
Maxim Healthcare serves individuals of all ages, including children with special needs. Families have shared experiences regarding the care provided to their children, particularly in relation to ABA therapy and home nursing. Some clients have reported positive experiences, while others have expressed dissatisfaction with the quality of care and management.
Service Area
The Fresno, CA Regional Office serves multiple counties, including Fresno, Kings, Madera, Merced, and Tulare. While they aim to provide comprehensive coverage, some families have noted that services may only be available in certain parts of these counties, potentially leaving some without access to necessary care.
What Families Say
Families have shared a mix of experiences with Maxim Healthcare. Positive feedback often highlights the compassionate nature of individual caregivers and the support provided during challenging times. For instance, one family praised the dedication of a nurse who worked diligently to find suitable care for their child after a hospital stay. Conversely, some reviews raised concerns about management practices and the adequacy of staff training, particularly for those providing ABA services. There have also been serious allegations regarding unprofessional behavior and lack of responsiveness from management in addressing complaints.
Room for Improvement
Several reviews indicate areas where Maxim Healthcare could enhance their services, particularly in the training and management of staff. Concerns have been raised about the preparedness of behavioral technicians to handle complex cases, as well as issues related to communication and responsiveness from management when addressing client needs and complaints.
Summary
Maxim Healthcare Fresno, CA Regional Office offers a variety of home healthcare services with a focus on compassionate care. While many families appreciate the dedication of individual caregivers, there are notable concerns regarding staff training and management practices. Families are encouraged to carefully consider their options and experiences when seeking services for their loved ones.
