Overview
El Centro Post-Acute, located in El Centro, California, is a 123-bed community dedicated to providing skilled nursing care for seniors. This facility caters to individuals recovering from surgery, rehabilitating from injuries, or requiring high acuity nursing care. The nursing team is available 24 hours a day, ensuring that residents receive continuous support and specialized care tailored to their recovery needs.
Services & Support
El Centro Post-Acute offers a range of services including physical therapy, occupational therapy, and speech therapy, delivered by in-house licensed therapists. The facility also provides specialized care programs such as wound care, IV therapy, and nutrition management. Individualized care plans and transition support are integral to the services offered, along with daily housekeeping and laundry services to maintain a clean and comfortable environment.
Care Approach & Staff
The care approach at El Centro Post-Acute emphasizes both professional and compassionate treatment. Reviews indicate that staff members are generally friendly and respectful, fostering a positive atmosphere for residents. However, there are concerns regarding management and oversight, with some reviews highlighting instances of negligence that resulted in serious health risks for residents.
Who They Serve
This facility serves seniors who require skilled nursing care, including those recovering from surgery or dealing with chronic health issues. Families appreciate the supportive environment, especially during the transition phases of care.
Levels of Care
El Centro Post-Acute provides a range of care levels, including skilled nursing and rehabilitation services. The staff is trained to address the specific needs of residents, ensuring comprehensive support throughout their recovery process.
Dining & Activities
Residents at El Centro Post-Acute have access to dining services that cater to their nutritional needs. The facility also promotes engagement through various activities, which are noted to enhance the overall experience for residents.
What Families Say
Feedback from families is mixed. Many express gratitude for the care and kindness shown by staff, highlighting the positive relationships formed between staff and residents. However, some reviews raise significant concerns about safety and management practices, urging potential residents and their families to consider these factors carefully.
Room for Improvement
There are notable concerns regarding management and patient safety, with several reviews mentioning instances of negligence that could have serious consequences. Families are encouraged to be vigilant and proactive in discussing their loved ones’ care with staff.
Summary
El Centro Post-Acute offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families report positive experiences with staff and care, potential residents should be aware of some serious concerns regarding management and patient safety that have been raised in reviews.