Overview
Central Coast Senior Services, Inc., located in Del Rey Oaks, California, provides a range of in-home care and residential assisted living services. Their mission is to support seniors in maintaining independence and dignity in the comfort of their own homes. The agency is available 24 hours a day, offering compassionate care tailored to the needs of each individual.
Services & Support
Central Coast Senior Services offers a variety of services, including in-home care, assisted living, and adult day care. Their offerings encompass activities of daily living, geriatric care management, respite care, Alzheimer’s assistance, and hospice care. This comprehensive approach aims to meet the diverse needs of seniors, allowing them to live comfortably while receiving necessary support.
Care Approach & Staff
The staff at Central Coast Senior Services is described as professional, compassionate, and attentive. Families have noted the organization’s case management approach, where team members meet weekly to discuss client care and make collaborative decisions. This ensures that clients receive coordinated and thoughtful care tailored to their needs.
Who They Serve
Central Coast Senior Services primarily serves seniors throughout the Monterey Peninsula and Salinas area. Their services are designed to assist individuals who require support due to aging, illness, or recovery from surgery, ensuring they can continue to live independently with the help of trained professionals.
What Families Say
Families have shared positive experiences regarding the care provided by Central Coast Senior Services. Many have praised the professionalism and dedication of the staff, highlighting their effective communication and compassionate approach. One family noted that their loved one enjoyed the services so much that they wished to continue them even when suggested otherwise. However, there have been some concerns expressed about the punctuality of aides and the limitations on the types of tasks they can assist with, suggesting a need for improved employee screening and training.
Room for Improvement
Some feedback from families indicates that there are areas for improvement, particularly regarding the punctuality of aides and the scope of assistance they provide during visits. Ensuring that staff are fully informed about the tasks they can assist with may enhance the overall experience for clients and their families.
Summary
Central Coast Senior Services, Inc. in Del Rey Oaks, California, is dedicated to providing compassionate in-home and residential care for seniors. With a focus on maintaining independence and dignity, the agency offers a wide range of services tailored to the needs of its clients. While many families express satisfaction with the care provided, there are opportunities for improvement in staff training and service delivery.