Overview
Suncrest Hospice – Daly City, located in Daly City, California, is dedicated to providing compassionate hospice care to residents in the area. Their mission emphasizes delivering high-quality clinical care while ensuring clear communication and exceeding the expectations of families and patients. The team at Suncrest is committed to maintaining a supportive environment, which fosters both professional growth and personal character among its members.
Services & Support
Suncrest Hospice offers a holistic range of services designed to support patients and their families during challenging times. Their care includes hospice services, home health support, skilled nursing, social worker assistance, and transportation. The team is known for its frequent patient visits, which exceed industry standards, ensuring families receive consistent support. Additionally, a 24-hour nurse hotline is available, providing peace of mind for families needing immediate assistance.
Care Approach & Staff
The staff at Suncrest Hospice is recognized for their compassion and dedication to patient care. Families have noted the warmth and empathy displayed by the team, which includes nurses, social workers, and administrative staff. Many reviews highlight the ability of team members to communicate effectively with patients in their preferred languages, such as Cantonese, which enhances the comfort level for non-English speaking families. The collective commitment of the staff to patient-centered care is evident in their approach to end-of-life transitions.
Who They Serve
Suncrest Hospice primarily serves residents of Daly City and the surrounding areas, focusing on providing comfort and peace to families in San Mateo County. Their services are tailored to meet the unique needs of each individual, ensuring that care plans reflect personal preferences and circumstances.
What Families Say
Families consistently express gratitude for the exceptional care provided by Suncrest Hospice. Reviews highlight the responsiveness and resourcefulness of the staff, particularly during critical moments. Many families have shared their appreciation for the team’s ability to navigate complex healthcare situations with compassion and skill. The support offered by Suncrest has been described as not just medical but deeply personal, often making families feel like they are part of a larger community during difficult times.
Room for Improvement
While the feedback for Suncrest Hospice is overwhelmingly positive, some families noted that navigating the healthcare ecosystem can be challenging, particularly during emergencies. Continued focus on streamlining processes may enhance the experience for future families.
Summary
Suncrest Hospice – Daly City stands out for its compassionate and dedicated approach to hospice care. With a strong emphasis on community support and effective communication, the team works diligently to provide comfort to patients and families alike. Their commitment to tailored care and responsive service makes them a trusted partner during life’s most challenging moments.