Overview
Alliance Home Health & Hospice LLC, located in Daly City, California, is a provider of home health care services. The organization aims to assist clients in achieving the highest level of potential in their daily self-care activities through professional and paraprofessional support.
Services & Support
Alliance offers a range of services in home health care and hospice, focusing on meeting the diverse needs of their clients. They provide assistance with daily activities, medication management, and specialized care including occupational therapy (OT) and physical therapy (PT). Their mission emphasizes delivering compassionate and attentive care to support clients and their families during challenging times.
Care Approach & Staff
The staff at Alliance Home Health & Hospice LLC has received mixed feedback from families. While some caregivers, particularly visiting nurses and therapists, are described as kind and skilled, there have been notable concerns regarding communication and decision-making processes within the organization. Families have reported instances of miscommunication and a lack of responsiveness from the intake and administrative staff, which has led to frustration and dissatisfaction among clients.
Who They Serve
Alliance serves a variety of clients, including elderly individuals requiring home health care and hospice services. Families have shared experiences of the organization caring for patients with significant health challenges, including those who are severely disabled or in need of end-of-life care.
What Families Say
Feedback from families highlights both positive and negative experiences. Some clients express deep gratitude for the compassionate care provided by the hospice team, noting how their support allowed families to focus on being present during difficult times. However, other families have raised concerns about the quality of communication and the handling of medication management, leading to a lack of confidence in the continuity of care.
Room for Improvement
Several reviews indicate that communication issues persist within Alliance Home Health & Hospice LLC. Families have noted challenges in the coordination of care and decision-making processes, particularly regarding medication adjustments and therapy continuation. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Alliance Home Health & Hospice LLC provides a range of home health and hospice services in Daly City, California. While some families appreciate the quality of care from specific staff members, others have experienced significant issues related to communication and care coordination. The organization may benefit from focusing on improving these areas to better support their clients and families.
