Overview
24 Hour Home Care, located in Culver City, California, is an award-winning in-home care company that provides high-quality home care services to seniors and children with disabilities. With over 12 years of experience, the agency focuses on making a positive impact in people’s lives every day. They operate 23 locations across California, Arizona, and Dallas, blending the personal touch of a small business with the resources of a larger organization.
Services & Support
24 Hour Home Care offers a variety of non-medical services designed to assist clients in their daily lives. These include Daily Living Assistance, Memory Care Support, Respite Care, and transportation services through RideWith24. The agency aims to support individuals with developmental disabilities and provide peace of mind for families by ensuring that their loved ones receive the care they need.
Care Approach & Staff
The caregivers at 24 Hour Home Care are frequently described as compassionate and professional. Families have noted the team’s commitment to understanding the specific needs and medical conditions of their clients. The agency emphasizes thorough training for their staff, which contributes to the overall quality of care provided. Many families express satisfaction with the professionalism and respect shown by the care managers and staff.
Who They Serve
24 Hour Home Care serves a diverse clientele, including seniors and children with developmental disabilities. Their services are tailored to meet the unique needs of each individual, ensuring that families receive the support necessary for their loved ones, whether they are recovering from illness or require ongoing assistance.
What Families Say
Families have shared positive experiences with 24 Hour Home Care, highlighting the agency’s dedication to client needs and their effective communication. Many caregivers report feeling valued and supported in their roles, with some noting that the agency is particularly accommodating for those balancing education and work commitments. However, there have been some concerns regarding communication and billing processes, with instances of missing invoices and difficulties in coordination noted by a few families.
Room for Improvement
Some families have expressed concerns about communication issues, particularly regarding the assignment and availability of caregivers. Instances of caregivers being reassigned to other families without proper notice have been reported, which can create challenges for families needing consistent support. Additionally, a few clients have noted difficulties with billing and invoicing that could benefit from improved management.
Summary
Overall, 24 Hour Home Care in Culver City, California, is recognized for its compassionate approach to home care, particularly for seniors and those with developmental disabilities. While many families appreciate the professionalism and dedication of the staff, there are areas for improvement in communication and billing processes. The agency continues to strive for high-quality service and support for its clients and their families.
