Overview
Grand Villa Congregate Living Health Facility, located in Clovis, California, offers a range of care services in a home-like environment. The facility aims to provide high-standard inpatient medical care supported by an interdisciplinary team of healthcare professionals. Their focus is on creating an atmosphere conducive to healing and recovery for residents who require various levels of care.
Services & Support
The facility provides short-term rehabilitation, long-term care, and respite care for individuals requiring 24-hour nursing assistance. The staff includes registered nurses and certified nursing assistants who work collaboratively to meet the diverse needs of the residents.
Care Approach & Staff
While some reviews highlight the professionalism of certain caregivers and the cleanliness of the facility, there are concerns regarding staff responsiveness and attitude. Instances of staff being perceived as unhelpful or dismissive have been noted, indicating a need for improvement in staff training and communication. However, there are also positive remarks about dedicated staff members who provide compassionate care.
Who They Serve
Grand Villa serves individuals who require varying levels of medical and personal support, including those needing rehabilitation and long-term care. The facility is designed to cater to the needs of residents in a supportive and caring environment.
Room for Improvement
Feedback from families and former staff suggests that there are significant areas for improvement, particularly regarding staff responsiveness and overall morale. Some reviews indicate that the quality of care may vary, and there are calls for better staff management and training to enhance the resident experience.
Summary
Grand Villa Congregate Living Health Facility in Clovis, California, offers essential care services within a supportive environment. While there are commendable aspects of the facility, including some dedicated staff and a focus on cleanliness, there are notable concerns regarding staff behavior and responsiveness. Families considering this facility should weigh both the positive and negative feedback to make an informed decision.
