Overview
Valley View Healthcare Services, located in Chico, California, is a locally owned and operated home health agency dedicated to enhancing the quality of life for its clients. The agency emphasizes clinical excellence, compassionate care, and extraordinary service, aiming to be a supportive bridge between local hospitals and physicians for community members.
Services & Support
Valley View Healthcare Services offers a comprehensive range of services tailored to meet the diverse needs of its clients. These include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and registered dietitian services. The skilled nursing team provides expert medical care and monitoring, while physical therapy focuses on personalized rehabilitation programs to improve mobility and strength. Occupational therapy aids individuals in enhancing daily living activities, and speech therapy addresses communication and swallowing skills. Additionally, medical social workers offer emotional and social support, helping families navigate healthcare resources.
Care Approach & Staff
The staff at Valley View Healthcare Services is frequently described as caring and capable, with a strong commitment to patient well-being. Many clients have noted the dedication of the nurses and therapists, highlighting their compassionate approach to care. The agency prides itself on fostering a supportive environment, which is crucial for clients recovering from significant medical procedures, such as surgeries.
Who They Serve
Valley View Healthcare Services caters to a variety of individuals requiring home health support. This includes patients recovering from surgeries, those needing assistance with daily activities, and individuals requiring ongoing medical care. Their services are designed to empower clients, enabling them to maintain independence and improve their overall quality of life.
Service Area
The agency serves a broad range of areas across Northern California, including Butte County (Chico, Oroville, Paradise, Magalia, Palermo, Biggs, and Gridley), Glenn County (Orland, Willows, Hamilton City, and Artois), and Shasta County (Anderson, Redding, Shasta, Shasta Lake, Cottonwood, Palo Cedro, and Bella Vista).
What Families Say
Reviews from families reflect a mix of experiences with Valley View Healthcare Services. While some clients expressed dissatisfaction with the follow-up and effectiveness of physical therapy sessions, others praised the agency for the quality of care provided by the nursing and therapy teams. Families have noted that the staff’s caring nature significantly contributes to a positive experience.
Room for Improvement
Some clients have reported concerns regarding the scheduling and follow-up for therapy sessions. Specifically, there were instances where appointments were missed, leading to frustration among patients who were eager to continue their recovery process.
Summary
Valley View Healthcare Services in Chico, California, is committed to providing comprehensive home health care through a compassionate and skilled team. While many families appreciate the dedication of the staff and the range of services offered, there are areas for improvement in scheduling and follow-up care. Overall, the agency aims to empower clients and support their health journeys within the community.
