Overview
Butte Home Health Plus, located in Chico, California, is a private duty home care agency that has been providing essential services since 1985. They specialize in personal care, companionship, cognitive enrichment, homemaking, transportation, and assistance with daily living activities. The agency aims to support individuals who wish to maintain their independence while receiving the necessary care in the comfort of their homes.
Services & Support
Butte Home Health Plus offers a range of services tailored to meet the needs of clients. These include personal care, companionship, and assistance with activities of daily living. Their trained staff provide transportation and homemaking services, ensuring that clients receive comprehensive support. The agency is noted for its reliability and commitment to delivering high-quality care.
Care Approach & Staff
The caregivers at Butte Home Health Plus are frequently described as respectful, loving, and well-mannered, demonstrating a genuine concern for their clients. Families have expressed appreciation for the caregivers’ accommodating nature and their ability to work around clients’ routines. The agency emphasizes a compassionate approach, treating clients like family and fostering a supportive environment.
Who They Serve
Butte Home Health Plus primarily serves seniors and individuals in need of in-home care and support. Their services are designed for those who wish to age in place, helping them maintain independence while receiving necessary assistance. The agency is particularly noted for its ability to provide care during times of urgent need, such as following a medical event.
Service Area
The agency serves Chico, Paradise, Oroville, and surrounding areas in California, making it accessible to a wide range of clients in need of home health care services.
Scheduling & Availability
While many families have praised the agency for its dependable scheduling and flexibility, some have reported challenges with communication regarding caregiver availability. Instances of no-shows and lack of timely updates have been noted, indicating a need for improved scheduling practices.
What Families Say
Families have consistently highlighted the compassionate nature of the staff at Butte Home Health Plus. Many reviews commend the agency for providing high-quality caregivers who are attentive and caring. Clients appreciate the ease of communication with the staff and the overall supportive environment. However, there have been mentions of issues related to scheduling and communication that some families experienced.
Room for Improvement
While the agency has received positive feedback regarding the quality of care, some families noted concerns about communication and scheduling. There were instances where caregivers did not show up as scheduled, and families felt that timely updates or replacements were not adequately provided.
Summary
Butte Home Health Plus is a well-regarded home care agency in Chico, California, known for its compassionate caregivers and comprehensive services. While many families have had positive experiences, particularly with the quality of care provided, there is room for improvement in communication and scheduling practices. Overall, the agency is recommended for those seeking reliable in-home support.
