Overview
The Country Village, located in Chico, California, has been providing compassionate senior living and memory care services for over 39 years. Known for its family atmosphere and multi-generational care, The Country Village is dedicated to supporting aging adults and their families with dignity and respect. The facility is set on over two acres and includes various living options to cater to different care needs.
Services & Support
The Country Village offers a range of services including assisted living, memory care, respite care, and an adult day program. The Country House provides supportive care for residents with mild memory loss, while The Commons is specifically designed for individuals with mid-to-late stage memory loss and those requiring a higher level of daily support. The Adult Day Program offers structured daytime care, allowing family caregivers vital relief and providing meaningful social interaction for participants.
Care Approach & Staff
The care team at The Country Village is described as compassionate and understanding, with many families expressing gratitude for the kindness shown to their loved ones. However, there are some concerns regarding management and staff professionalism. Several reviews indicate issues with communication and staff behavior, suggesting that some residents may not receive the level of care expected.
Who They Serve
The Country Village serves seniors requiring varying levels of care, including those with mild to advanced memory loss. The facility supports families looking for a nurturing environment for their loved ones, as well as caregivers needing respite from their responsibilities.
Room for Improvement
Feedback from families indicates a need for improvement in management practices and staff training. Concerns were raised about unprofessional behavior and communication issues, which affected the overall care experience for some residents.
Summary
The Country Village has a long-standing reputation for providing care in a family-like environment, but recent reviews highlight significant concerns regarding management and staff interactions. While many families have had positive experiences, particularly with the kindness of caregivers, potential residents and their families are encouraged to thoroughly investigate and consider these mixed reviews when evaluating their options.
