Overview
RiverPointe Post Acute, located in Carmichael, California, is a skilled nursing and rehabilitation facility that offers 24-hour care. The facility provides various services, including physical and occupational therapy, and is designed to support patients during their recovery process. While some families have reported positive experiences regarding care, others have raised concerns about the facility’s overall condition and management.
Services & Support
RiverPointe Post Acute offers a range of services including skilled nursing, rehabilitation, and hospice care. The facility’s rehabilitation team is noted for being engaged and supportive, assisting patients and their families throughout their recovery journey. Social worker support is also available to help families navigate care plans and address any questions or concerns.
Care Approach & Staff
The staff at RiverPointe Post Acute includes nurses, certified nursing assistants (CNAs), and therapy teams. While many reviews highlight the dedication of the therapy staff, some families have expressed concerns about the responsiveness of nursing staff. Instances of delayed assistance have been noted, with some families experiencing long wait times for help. Overall, the commitment to patient care is recognized, but management practices have been questioned.
Who They Serve
RiverPointe Post Acute serves individuals requiring skilled nursing, rehabilitation, and hospice care. The facility accommodates both short-term rehabilitation patients and long-term residents, including those in need of comfort care during their final days.
Living Options & Amenities
The living environment at RiverPointe Post Acute has received mixed reviews. While some families appreciate the cleanliness and organization of common areas, others have reported issues with room conditions. Shared rooms are common, and some families have expressed dissatisfaction with the lack of privacy and inadequate bathroom facilities. The facility’s age and maintenance have also been points of concern.
Dining & Activities
Dining options at RiverPointe Post Acute appear to be thoughtfully prepared, and activity options are described as well-planned. However, specific details about the variety and quality of meals are not extensively covered in the reviews.
Room for Improvement
Several reviews indicate that the facility could benefit from improvements in management and maintenance. Issues such as cleanliness, responsiveness to patient needs, and overall condition of the building have been highlighted. Families have expressed the need for better communication and support from management to enhance the quality of care.
Summary
RiverPointe Post Acute, while offering essential skilled nursing and rehabilitation services, has received a mix of positive and negative feedback from families. The dedication of the therapy team is often praised, but concerns about the facility’s cleanliness, management practices, and responsiveness of nursing staff persist. Families are encouraged to visit and assess the environment personally to determine if it meets their loved ones’ needs.
