Overview
Senior Helpers, located in Campbell, California, offers compassionate and personalized home health care services since 2008. The agency tailors its support to meet the unique needs and preferences of seniors in the area, ensuring they can maintain their independence and dignity while receiving assistance in the comfort of their own homes.
Services & Support
Senior Helpers provides a wide range of services, including assistance with daily living activities, Alzheimer’s and dementia care, personal care, and more specialized support. Their dedicated senior companion caregivers are noted for being reliable and caring, allowing families to feel confident in the quality of care their loved ones receive.
Care Approach & Staff
The caregivers at Senior Helpers are frequently described as compassionate and patient. Families have reported that the staff are not only punctual and polite but also proactive in communicating about the care needs of their loved ones. For instance, a family shared their appreciation for how the team managed to keep their father safe and content at home, even through challenging behaviors. The caregivers are committed to providing personalized care and maintaining open lines of communication with family members.
Who They Serve
Senior Helpers primarily serves seniors and individuals requiring assistance due to illness or age-related challenges. They focus on helping clients maintain their independence while ensuring they receive the necessary support to thrive at home.
Service Area
The services offered by Senior Helpers extend beyond Campbell to include various locations in California, such as San Jose, Santa Clara, Los Gatos, Saratoga, Capitola, Cupertino, Scotts Valley, Santa Cruz, Morgan Hill, Gilroy, Milpitas, Aptos, and Soquel.
What Families Say
Families have expressed high satisfaction with the services provided by Senior Helpers. Many reviews highlight the reliability and communication skills of the staff. For example, one family noted that the caregivers were instrumental in helping their mother with appointments and daily needs, which brought them peace of mind. Overall, clients have praised the agency for its high level of care and support during challenging times.
Room for Improvement
Some families have reported challenges in reaching out for services, indicating that there may be occasional delays in communication. Addressing these concerns could enhance the overall experience for prospective clients.
Summary
In summary, Senior Helpers in Campbell, California, is dedicated to providing quality home health care tailored to the needs of seniors. With a compassionate approach and a focus on maintaining independence, the agency has earned positive feedback from families for its reliable and caring staff. While there are minor areas for improvement in communication, the overall sentiment reflects a commitment to excellence in senior care.
