Overview
The Lakes at Banning, located in Banning, California, offers a family-like atmosphere combined with professional senior care services. This community is designed for residents to live vibrant and independent lifestyles, whether they are in assisted living, memory care, or temporary respite care. The Lakes emphasizes a welcoming environment where residents can thrive among friends and neighbors.
Services & Support
The Lakes at Banning provides various services tailored to meet the unique needs of each resident. This includes assisted living, memory care, and respite care. The staff is dedicated to ensuring a supportive environment that promotes well-being and comfort. Residents have access to a range of amenities and social activities designed to enhance their quality of life.
Care Approach & Staff
The care approach at The Lakes focuses on creating a nurturing environment that respects the individuality of each resident. The staff is described as friendly and helpful, contributing to a positive atmosphere. Reviews indicate that the management is attentive to residents’ needs, although there have been mentions of areas needing improvement, particularly regarding communication and responsiveness.
Who They Serve
The Lakes serves a diverse group of seniors, including those in need of memory care and those seeking assistance with daily living activities. Family members have expressed satisfaction with the care provided to their loved ones, noting how well the staff accommodates individual needs.
Levels of Care
The facility offers multiple levels of care, including assisted living and memory care. This allows for personalized care plans that cater to the specific requirements of each resident, ensuring they receive the appropriate support as their needs evolve.
Living Options & Amenities
Residents at The Lakes enjoy a variety of living options within a beautiful and home-like environment. The community is designed to be engaging and supportive, providing numerous opportunities for social interaction and personal growth.
Dining & Activities
Dining and activities are integral parts of life at The Lakes. Residents can engage in various social activities that foster connections with others, enhancing their overall experience within the community.
What Families Say
Family members generally express happiness with the care their loved ones receive at The Lakes. Many appreciate the friendly staff and the positive environment. However, there are concerns regarding maintenance issues and communication, particularly related to residents’ needs being met promptly.
Room for Improvement
Some reviews highlight areas needing attention, such as the cleanliness of rooms and the responsiveness of staff to maintenance requests. Families have noted instances of dissatisfaction with communication and customer service, indicating that improvements could enhance overall resident satisfaction.
Summary
The Lakes at Banning provides a supportive and engaging environment for seniors, focusing on personalized care and community connection. While many families report positive experiences, there are areas identified for improvement that could enhance the quality of care and service provided.