Overview
San Joaquin Nursing and Rehabilitation Center, located in Bakersfield, California, offers skilled nursing and post-acute rehabilitation services in a home-like environment. The facility aims to provide compassionate care with a dedicated team of licensed nurses and therapists available around the clock. With a focus on individualized care, San Joaquin strives to support residents on their journey to recovery.
Services & Support
San Joaquin provides a comprehensive suite of services, including skilled nursing, rehabilitation, and specialized therapies such as respiratory therapy and wound care. The facility features an expansive rehabilitation gym that supports physical, occupational, speech, and respiratory therapies, ensuring that residents receive the necessary support for their recovery.
Care Approach & Staff
While some reviews highlight dedicated staff members who provide excellent care, others express concerns about understaffing and management issues. Families have noted that timely responses to call lights can be inconsistent, with some patients experiencing long waits for assistance. This has raised concerns about the overall care environment, with reports of neglect and inadequate attention to patients’ needs.
Who They Serve
San Joaquin serves a diverse population, including individuals recovering from surgeries and those requiring long-term care. The facility aims to create a supportive environment for residents who need assistance with daily living activities and rehabilitation.
Levels of Care
The center offers skilled nursing care and rehabilitation services tailored to meet individual needs. However, some families have reported that the level of personalized attention varies, with concerns about the adequacy of therapy and support provided to residents.
Dining & Activities
Residents can participate in various activities designed to engage and uplift them. However, feedback regarding the quality of food and dining experiences has been mixed, with some expressing dissatisfaction with meal options and the overall dining environment.
What Families Say
Feedback from families is varied. Some express gratitude for the care provided by certain staff members, noting their professionalism and kindness. Conversely, others have shared alarming experiences related to neglect, communication failures, and inadequate medical attention, leading to severe health concerns for their loved ones.
Room for Improvement
There are significant concerns regarding staff responsiveness and the overall management of the facility. Families have reported issues with medication administration, communication among staff, and the general attentiveness to residents’ needs. These recurring themes indicate that improvements are necessary to enhance the quality of care provided.
Summary
San Joaquin Nursing and Rehabilitation Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While some residents and families have had positive experiences with caring staff, significant concerns about neglect and management issues have been raised. Families considering this facility should weigh the mixed feedback and advocate for their loved ones to ensure their needs are met.
