Overview
Height Street Skilled Care, located in Bakersfield, California, is a licensed skilled nursing facility that focuses on providing high-quality short-term rehabilitation and complex clinical services. The facility is dedicated to delivering personalized, 24-hour care through a committed team of nursing and therapy professionals in a safe and compassionate environment. Height Street Skilled Care is certified by Medicare and Medi-Cal, emphasizing regulatory compliance and resident-centered care.
Services & Support
The facility offers a range of services, including skilled nursing and rehabilitation, designed to support residents in their recovery and daily living needs. Residents benefit from a collaborative approach that includes strong communication with families and care partners. Social worker support is also available to assist families in navigating care options and addressing any concerns.
Care Approach & Staff
Height Street Skilled Care is noted for its clean and well-maintained environment, which contributes to a positive experience for residents and their families. Reviews highlight the professionalism and kindness of the staff, who are described as attentive and willing to go above and beyond to meet the needs of residents. However, there are mentions of inconsistent communication among staff, which can lead to challenges in addressing resident needs promptly.
Who They Serve
The facility serves a diverse group of residents, including those needing rehabilitation following surgery or illness. Families have expressed gratitude for the attentive care their loved ones receive, indicating that the staff is capable of managing complex needs with compassion and understanding.
Living Options & Amenities
Residents at Height Street Skilled Care enjoy a clean and welcoming environment, which is essential for their comfort and recovery. The facility is equipped to provide a range of activities designed to engage residents and enhance their quality of life.
Dining & Activities
Height Street Skilled Care offers a variety of activities for residents, ensuring they remain engaged and connected. Families have noted that the staff is accommodating and friendly, contributing to a pleasant atmosphere within the facility.
What Families Say
Overall, families appreciate the clean environment and the helpful nature of the staff. Many reviews reflect positive experiences regarding the care provided to their loved ones, with specific praise for the case managers and social workers. However, some families have expressed concerns about communication and the timely provision of medications upon admission.
Room for Improvement
While many aspects of care at Height Street Skilled Care are praised, there are areas for improvement. Families have reported issues with the admission process and inconsistent responses from nursing staff regarding requests. Enhancing communication among staff and ensuring timely access to necessary medications could improve the overall experience for residents and their families.
Summary
Height Street Skilled Care in Bakersfield, California, offers a supportive environment for residents requiring skilled nursing and rehabilitation services. With a dedicated team and a focus on resident-centered care, the facility strives to provide a high-quality experience, though some areas, particularly regarding communication and response times, could benefit from attention. Families have generally found the staff to be compassionate and attentive, making it a viable option for those in need of skilled care.
