Overview
Windcrest Health and Rehab Inc., located in Springdale, Arkansas, specializes in providing short-term transitional services, long-term care, and memory care services. The facility aims to support individuals recovering from illness or injury through rehabilitation and offers a safe environment for long-term residents.
Services & Support
Windcrest Health and Rehab provides a range of services including skilled nursing care, short-term rehabilitation, respite care, and memory care. The dedicated team offers 24-hour nursing care, ensuring that residents receive the support they need at all times. The facility also provides comprehensive therapy services including physical, occupational, and speech therapy, which are essential for residents transitioning back to their homes.
Care Approach & Staff
The staff at Windcrest Health and Rehab has received praise for their dedication and compassion. Many reviews highlight the helpfulness and friendliness of the team, indicating a commitment to providing respectful and dignified care for residents. There have been positive mentions of specific staff members in social services, who are noted for their professionalism and kindness.
Living Options & Amenities
Windcrest offers comfortable living spaces with private rooms that include showers for both short-term rehabilitation and long-term care residents. The facility is described as clean and well-maintained, contributing to a pleasant living environment. Additionally, there are engaging social and recreational areas, including a communal dining space and outdoor amenities such as an enclosed courtyard and walking paths.
Dining & Activities
Dining at Windcrest is facilitated by a registered dietitian who develops appetizing menus to enhance the home-like atmosphere. Residents have access to both social activities and recreational opportunities that promote engagement and well-being.
What Families Say
Overall, families express a mix of experiences at Windcrest Health and Rehab. While many reviews commend the cleanliness of the facility and the quality of care provided by the staff, there are also concerns regarding the responsiveness of the staff in emergency situations. Some families have reported negative experiences, citing issues with medication administration and communication about resident care. Despite these concerns, many reviews highlight the caring nature of the staff and the positive environment for residents.
Room for Improvement
There are notable concerns regarding staff responsiveness and communication, particularly in emergency situations. Some families have experienced delays in care and reported issues with the handling of resident needs. Addressing these areas could enhance the overall care experience at Windcrest.
Summary
Windcrest Health and Rehab Inc. in Springdale, Arkansas, offers a variety of services aimed at supporting residents through rehabilitation and long-term care. While the facility is praised for its cleanliness and dedicated staff, there are areas for improvement in communication and responsiveness. Families considering Windcrest should weigh both the positive aspects and the concerns shared by others in their decision-making process.
