Overview
Elite Home Health of Springdale, located in Springdale, Arkansas, is committed to providing quality home health care services tailored to the individual needs of their patients. The organization emphasizes personal connections with clients, aiming to enhance their quality of life at home.
Services & Support
Elite Home Health offers a range of services including nursing care and physical therapy, designed to support patients after hospital discharge and during recovery at home. The organization strives to ensure that care is delivered in a manner that is both professional and compassionate.
Care Approach & Staff
The staff at Elite Home Health is described as caring and dedicated, with many clients noting the professionalism and thoroughness of the nursing team. Regular check-ins from the office staff help maintain communication and address any concerns patients may have about their care.
Who They Serve
Elite Home Health serves a variety of patients, including those transitioning from rehabilitation facilities and individuals requiring ongoing support for conditions such as post-surgery recovery. The organization aims to meet the diverse needs of clients, ensuring they receive personalized care.
What Families Say
Feedback from families shows a mix of experiences. Some clients report satisfaction with the level of care and communication received, highlighting the professionalism of the nursing staff. However, there are also concerns regarding communication and reliability, particularly about scheduling and follow-up services. Instances of missed appointments and lack of timely responses to requests have been noted, which has led some families to feel unsupported during critical times.
Room for Improvement
Several reviews indicate areas where Elite Home Health could enhance their services. Issues such as inconsistent communication regarding staff visits and follow-up care have been mentioned. Families have expressed the need for better coordination and responsiveness to ensure that patient needs are consistently met.
Summary
Elite Home Health of Springdale aims to provide quality home health care with a focus on personal relationships and tailored services. While many families appreciate the compassionate care provided by the nursing staff, there are concerns about communication and reliability that the organization may need to address to improve overall client satisfaction.
