Overview
Promenade Health And Rehabilitation, located in Rogers, Arkansas, is a nursing and rehabilitation community dedicated to providing compassionate care for its residents. The facility emphasizes a commitment to patient well-being, striving to enhance both health and quality of life through a comprehensive approach to care.
Services & Support
Promenade offers a range of services including skilled nursing, rehabilitation, physical therapy, and memory care. The facility is noted for its strong therapy department, where residents receive personalized care designed to help them regain strength and independence. Many reviews highlight the effectiveness of the therapy team, with residents achieving significant progress in their rehabilitation goals.
Care Approach & Staff
The staff at Promenade is described as caring and attentive, fostering a family-like atmosphere. Many families appreciate the personal connections formed between staff and residents, which contribute to a supportive environment. However, some reviews indicate that staffing levels may be a concern, with mentions of overworked nurses and aides.
Who They Serve
Promenade serves a diverse population, including individuals in need of rehabilitation following surgery or injury, as well as those requiring memory care services. The facility is particularly noted for its effective rehabilitation programs for residents recovering from conditions such as broken hips.
Dining & Activities
Residents at Promenade have access to engaging activities designed to promote mental alertness and physical strength. While the dining experience is generally described as positive, there are occasional comments about food temperature. The facility aims to provide a comfortable and enjoyable environment for socializing and relaxation.
What Families Say
Overall, families express high levels of satisfaction with the care provided at Promenade. Many reviews commend the therapy team for their dedication and effectiveness, with specific mention of staff members who have made significant impacts on residents’ recovery. However, there are also critical voices regarding certain aspects of care, particularly related to memory care and communication.
Room for Improvement
While many families report positive experiences, some reviews highlight concerns regarding the care of residents with complex needs, particularly in memory care. Issues such as medication management and communication have been noted, suggesting that there may be areas for improvement in these aspects of care.
Summary
Promenade Health And Rehabilitation is recognized for its compassionate care and effective rehabilitation services in Rogers, Arkansas. With a dedicated staff and a focus on personalized therapy, the facility aims to support residents in achieving their health goals while fostering a nurturing environment. Families considering Promenade can expect a community that prioritizes both physical health and emotional well-being, though they may want to inquire further about specific care practices, especially in memory care.
