Stonehaven Assisted Living Maumelle, AR

Overview

Stonehaven Assisted Living, located in Maumelle, Arkansas, is a senior living facility that aims to provide a supportive environment for seniors seeking to maintain their independence. The community is staffed with a dedicated 24-hour licensed nursing team, and care programs are tailored to meet the individual interests and preferences of residents. Stonehaven emphasizes a safe and secure atmosphere for both residents and their families.

Services & Support

Stonehaven offers various services, including assisted living and memory care, designed to cater to the diverse needs of seniors. The facility focuses on personalized care, ensuring that each resident receives the attention and support they require. However, some reviews indicate challenges in communication and responsiveness, particularly regarding nursing care information and record requests.

Care Approach & Staff

The staff at Stonehaven has been described as caring and friendly, contributing to a pleasant environment for residents. While many reviews highlight the dedication of the employees, there are concerns regarding management changes that have affected the quality of care. Some families reported a decline in service and responsiveness after key staff members left the facility.

Who They Serve

Stonehaven serves seniors who are looking for assistance while maintaining their independence. The facility caters to a variety of needs, including those requiring memory care support. However, experiences shared by families suggest that the quality of care may vary, particularly during transitions in management.

Room for Improvement

Several reviews point to issues with management and communication. Families have expressed dissatisfaction with the handling of care requests and the responsiveness of the facility after management changes. Additionally, there have been reports of cleanliness issues upon move-in and difficulties in resolving billing errors.

Summary

Stonehaven Assisted Living offers a supportive community for seniors in Maumelle, Arkansas, with a focus on personalized care and maintaining independence. While many families appreciate the caring staff and overall environment, there are notable concerns regarding management transitions and communication that potential residents and their families should consider.