Overview
Pleasant Valley Rehabilitation and Nursing, located in Little Rock, Arkansas, is dedicated to enhancing the lives of elders through quality care and a supportive community. The facility offers both long-term care and short-term rehabilitation services, focusing on the overall well-being of its residents.
Services & Support
Pleasant Valley provides a range of services including 24/7 care, on-site therapy services, transportation to appointments, and daily activities designed to engage residents. The facility emphasizes personalized care plans tailored to the unique needs of each elder, ensuring a holistic approach to health and wellness.
Care Approach & Staff
The staff at Pleasant Valley consists of skilled licensed nurses, therapists, and caregivers who are committed to providing compassionate care. Residents and their families have noted the professionalism and attentiveness of the team, highlighting their dedication to creating a family-like atmosphere that fosters healing and comfort.
Who They Serve
Pleasant Valley serves elders in Little Rock and the surrounding areas, focusing on those in need of skilled nursing and rehabilitation services. Families have expressed confidence in the facility’s ability to care for their loved ones, noting the kindness and responsiveness of the staff.
Living Options & Amenities
The facility is described as clean, well-maintained, and equipped with a calming atmosphere. Residents enjoy access to an “Activities Room” that features comfortable furnishings, a fireplace, and a variety of engaging activities. Families have remarked on the welcoming environment, which contributes to a sense of community among residents.
What Families Say
Many families have shared positive experiences, noting the staff’s attentiveness and the facility’s overall atmosphere. Reviews highlight the kindness of the staff and their willingness to listen to concerns. However, there are some mixed experiences regarding communication with the finance department, indicating areas for improvement.
Room for Improvement
While the majority of feedback is positive, some families have expressed frustration with communication regarding financial matters. Instances of delayed responses from the finance department have been noted, suggesting that this could be an area for the facility to enhance its service.
Summary
Pleasant Valley Rehabilitation and Nursing offers a supportive and caring environment for elders in Little Rock, Arkansas. With a focus on personalized care and a commitment to fostering a family-like atmosphere, the facility aims to provide comfort and peace of mind for residents and their families. While there are areas that may require attention, overall feedback indicates a strong dedication to quality care.
