Overview
Elite Home Health of Little Rock, located in Little Rock, Arkansas, is a home health care provider that aims to deliver compassionate and reliable support to its clients. The organization focuses on building personal connections with patients and tailoring healthcare services to meet their individual needs. They offer a range of in-home skilled care services, including nursing, physical therapy, occupational therapy, and social worker support.
Services & Support
Elite Home Health provides a variety of services designed to assist patients in managing their health at home. These services include skilled nursing care, physical therapy, occupational therapy, and support from social workers for homebound patients. While some families reported positive experiences with the nursing staff, there were mixed reviews regarding the consistency and effectiveness of physical and occupational therapy services.
Care Approach & Staff
The care approach at Elite Home Health emphasizes personal connection and understanding of patient needs. However, feedback from families indicates that there are significant issues with staff communication and reliability. Some clients noted that nurses often did not show up as scheduled, leading to frustration and concerns about continuity of care. Despite these challenges, certain staff members have been praised for their knowledge and compassion.
Who They Serve
Elite Home Health serves a diverse range of patients, including those requiring skilled nursing, physical therapy, and occupational therapy. The services are tailored to meet the needs of homebound individuals under the orders of their primary care physicians.
Room for Improvement
Several reviews highlight areas where Elite Home Health could improve. Common concerns include poor communication regarding scheduling, delays in service, and a lack of follow-through on therapy sessions. Families expressed disappointment with the inconsistency of therapy visits and the need for better coordination between caregivers and therapists.
What Families Say
Feedback from families is mixed. While some clients appreciated the compassionate care and dedication of specific staff members, others reported negative experiences, including unprofessional behavior from nurses and inadequate support during therapy sessions. Some families felt that their concerns were not adequately addressed, leading to a lack of trust in the service.
Summary
In summary, Elite Home Health of Little Rock offers a range of home health care services with a focus on personal connections and tailored care. However, there are notable concerns regarding communication, reliability, and the consistency of therapy services. Families considering Elite Home Health may want to weigh the positive experiences of some clients against the challenges reported by others.
