Overview
Fianna Hills Nursing & Rehab, located in Fort Smith, Arkansas, is a Medicare-certified skilled nursing and rehabilitation facility. The center aims to provide exceptional healthcare while honoring the needs of individuals and families. The staff is dedicated to delivering quality care around the clock, focusing on both nursing and therapy services.
Services & Support
Fianna Hills offers a range of services, including skilled nursing, rehabilitation, and hospice care. The facility also provides support through social workers who are responsive to family concerns. Additionally, transportation services are available for residents, enhancing their mobility and access to necessary appointments.
Care Approach & Staff
The care approach at Fianna Hills emphasizes a nurturing spirit and commitment to quality. While many staff members are noted for their friendliness and compassion, some reviews indicate concerns regarding the overall staffing levels and administrative involvement. There are mentions of the administration being less visible, which may affect the quality of care perceived by residents and their families.
Dining & Activities
Dining experiences at Fianna Hills have received mixed feedback. Some residents have reported dissatisfaction with the quality and presentation of meals, describing them as unappetizing and lacking nutritional value. However, there are also positive remarks about staff interactions, such as small gestures that bring joy to residents, indicating that the activities team may engage in meaningful ways when present.
What Families Say
Family experiences at Fianna Hills vary widely. Some families express gratitude for the care provided, noting that their loved ones were treated with respect and kindness. Others, however, highlight significant issues, including inadequate medication management and concerns about cleanliness and overall care quality. Families are encouraged to be proactive in addressing concerns with the facility, as some grievances have been resolved when brought to the administration’s attention.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding food quality, administrative visibility, and staffing levels. Families have expressed concerns about the need for more hands-on involvement from management and better training for staff, especially in caring for residents with dementia.
Summary
Fianna Hills Nursing & Rehab offers a range of skilled nursing and rehabilitation services in Fort Smith, Arkansas. While the facility has received both positive and negative feedback regarding care quality, the commitment to providing a nurturing environment is evident. Families considering this facility should weigh the mixed reviews and be prepared to advocate for their loved ones to ensure their needs are met effectively.
