Overview
Covington Court Health and Rehabilitation Center, located in Fort Smith, Arkansas, offers a warm and welcoming environment for both long-term care and rehabilitation. The facility is designed to provide a home-like atmosphere, complemented by professionally trained staff dedicated to the well-being of each resident. With beautifully decorated common areas and outdoor courtyards, residents can enjoy a comfortable and engaging living experience.
Services & Support
Covington Court provides a variety of services, including rehabilitation, hospice care, and physical therapy. The facility aims to keep residents active and involved through daily activities and offers additional services such as beautician and laundry services. Residents can choose from private and semi-private suites, each equipped with cable television and complimentary Wi-Fi.
Care Approach & Staff
The staff at Covington Court is noted for their compassion and responsiveness. Many reviews commend the certified nurses’ aides and therapists for their attentive care. However, there are contrasting experiences regarding the nursing staff, with some residents reporting delays in receiving medications and a lack of empathy from certain nurses. The management team has made efforts to address concerns raised by residents, indicating a commitment to improving care quality.
Who They Serve
Covington Court serves a diverse population, including individuals requiring rehabilitation after surgery and those in need of long-term care. The facility is particularly noted for its efforts to accommodate the specific needs of residents, although some feedback suggests that communication and staff availability can be inconsistent.
Dining & Activities
Dining experiences at Covington Court have received mixed reviews. While some residents enjoy the food and find it generally satisfying, others have reported issues with cold meals and limited options. The facility organizes various activities to engage residents, fostering a sense of community and connection.
Location & Access
The facility is centrally located in Fort Smith, Arkansas, making it accessible for family visits. The design of the building includes features that facilitate easy access for loved ones, enhancing the visiting experience.
What Families Say
Feedback from families varies significantly. Many express appreciation for the caring staff and positive rehabilitation experiences, while others highlight serious concerns regarding cleanliness, staff shortages, and the overall quality of care. Some families report having to advocate strongly for their loved ones to receive timely assistance and adequate attention.
Room for Improvement
Several reviews indicate that Covington Court may need to address staffing levels and improve response times to residents’ needs. Instances of inadequate communication regarding care and maintenance issues have also been noted. Families have raised concerns about the cleanliness of the facility, with some noting unpleasant odors and pest issues.
Summary
Covington Court Health and Rehabilitation Center presents a blend of positive experiences and areas needing improvement. While many residents and families appreciate the compassionate care provided by certain staff members, challenges related to staffing, communication, and dining quality have been highlighted. Prospective residents and their families should consider these factors when evaluating their options for care.
