Overview
North Hills Life Care & Rehab, located in Fayetteville, Arkansas, specializes in providing short-term transitional services, long-term care, and memory care. The facility aims to offer a holistic approach to nursing home care, ensuring that residents receive the physical, emotional, and social support they need. North Hills strives to create a community where elderly individuals can experience a new chapter of life filled with care and attention.
Services & Support
North Hills provides a range of services including skilled nursing care, rehabilitation, and memory care. The skilled nursing facility is staffed by trained professionals, including registered nurses and therapists, who work to create comprehensive care plans tailored to each resident’s individual needs. The facility also offers home health services to support residents in their recovery journey.
Care Approach & Staff
The care approach at North Hills emphasizes compassion and professionalism. Many reviews highlight the kindness and dedication of the nursing staff and caregivers. However, some feedback indicates that staffing levels may be insufficient at times, leading to delays in assistance and care. While some staff members are praised for their exceptional care, others have been noted for less favorable interactions, suggesting a need for improved management and training.
Dining & Activities
Dining experiences at North Hills have received mixed reviews. While some residents appreciate the meals provided, others have expressed dissatisfaction, particularly regarding the frequency of powdered eggs and the overall quality of food. The facility does offer activity programs designed to keep residents engaged, although the effectiveness of these programs may vary.
What Families Say
Families have shared a variety of experiences at North Hills. Many express gratitude for the care their loved ones receive, noting that staff members often go above and beyond to provide support. However, there are also concerns about the facility’s management and the overall atmosphere, with some describing it as depressing. Reviews indicate that while many staff members are caring and attentive, there are challenges related to staffing levels and communication that need to be addressed.
Room for Improvement
Several reviews point out issues related to understaffing, which can lead to delays in care and assistance. Additionally, concerns have been raised about management practices and the overall morale of staff. Families have noted that addressing these issues could significantly enhance the quality of care provided at North Hills.
Summary
Overall, North Hills Life Care & Rehab offers a range of services aimed at supporting residents through rehabilitation and long-term care. While many families appreciate the compassionate care provided by staff, there are notable areas for improvement, particularly regarding staffing and management practices. Families considering North Hills should weigh the positive experiences alongside the feedback regarding operational challenges.
