Overview
Care IV Home Health, located in Fayetteville, Arkansas, has been providing various home care and home health services since 1993. The agency focuses on offering a balance of assistance and independence, aiming to meet clients’ high expectations for personal and dependable service. Care IV is Medicare and Medicaid certified and licensed by the Arkansas State Department of Health, ensuring a commitment to quality care.
Services & Support
Care IV Home Health offers a range of services designed to support clients in their homes. While specific details on personal care services were mentioned in reviews, some potential clients reported confusion regarding the availability of such services, indicating a need for clearer communication. However, the agency is noted for its home health and physical therapy services, which are provided by a team of skilled professionals.
Care Approach & Staff
The staff at Care IV Home Health is described as caring and professional. Clients have praised the therapists and support staff for their knowledge and engagement. A Registered Nurse supervises every case, ensuring that care is tailored to individual needs. The agency emphasizes the qualifications of its employees, who undergo background checks and competency exams to assure clients of their reliability and professionalism.
Who They Serve
Care IV Home Health caters to a diverse patient population, providing services without regard to ethnic, racial, or cultural differences. The agency aims to improve the quality of life for its patients through cost-effective home healthcare choices.
What Families Say
Reviews reflect a mix of experiences with Care IV Home Health. Many clients express gratitude for the compassionate care received, highlighting the professionalism of the staff. For instance, one family remarked on the excellent communication regarding their loved one’s health status, while another noted the punctuality and engagement of the therapists. However, some feedback indicates concerns about communication and responsiveness, particularly when inquiries about services were made.
Room for Improvement
Some families have noted issues regarding the responsiveness of the agency, particularly in relation to inquiries about available services. There have been instances where potential clients felt their questions were not adequately addressed, suggesting a need for improved communication regarding service offerings.
Summary
Care IV Home Health in Fayetteville, Arkansas, provides a range of home care and health services with a focus on maintaining client independence. While many families appreciate the compassionate and professional care from the staff, there are areas for improvement in communication and service clarity. Overall, Care IV aims to deliver quality healthcare tailored to the needs of its diverse clientele.
