Overview
Brookstone Assisted Living Community, located in Fayetteville, Arkansas, is dedicated to providing a supportive environment for seniors, particularly those with Alzheimer’s and various forms of dementia. The facility aims to create a community that fosters purposeful living tailored to the unique needs and interests of its residents. While the community boasts beautiful surroundings, the experiences shared by families indicate a range of concerns regarding care and management.
Services & Support
Brookstone offers a variety of services including assisted living, memory care, rehabilitation, and respite care. The assisted living program is designed to provide customized support, enabling residents to maintain independence while receiving necessary assistance. The memory care program, known as Peak Memories, focuses on uplifting resident-centered activities that enhance the quality of life for those experiencing memory loss.
Care Approach & Staff
The care approach at Brookstone emphasizes a resident-centered philosophy, aiming to meet the individual needs of each resident. Families have noted that while the staff is often described as caring and compassionate, there have been concerns regarding management and consistency in care. Some reviews highlight a lack of effective communication and a high turnover rate among staff, which may impact the overall experience for residents.
Who They Serve
Brookstone primarily serves seniors, including those with varying degrees of dementia and other cognitive impairments. The facility is equipped to support residents at different stages of memory loss and offers programs designed to engage them in meaningful activities.
Living Options & Amenities
Residents at Brookstone can enjoy a range of amenities including weekly housekeeping, linen services, and access to physical, occupational, and speech therapies. The community also provides a variety of dining options and activities aimed at promoting social interaction and engagement among residents.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones receive, particularly in memory care, others have raised serious concerns about management practices and the treatment of residents. Instances of inadequate communication, neglect, and feelings of isolation have been reported, particularly regarding residents who require more oversight. Families have voiced their distress over situations where residents felt trapped or were unable to communicate with outside contacts.
Room for Improvement
Several reviews point to significant issues that could be addressed to enhance the quality of care at Brookstone. Concerns about management’s responsiveness, the need for better communication, and the overall consistency of care have been highlighted. Families urge potential residents to be aware of these challenges when considering Brookstone for their loved ones.
Summary
Brookstone Assisted Living Community in Fayetteville, Arkansas, presents a complex picture. While the facility offers a range of services and has a caring staff, experiences shared by families indicate that there are notable areas needing improvement, particularly in management and communication. Families considering Brookstone should weigh both the positive and negative feedback to make an informed decision for their loved ones.
