Overview
1st Choice Home Care, Bentonville, located in Bentonville, Arkansas, 1st Choice Home Care, located in Bentonville, Arkansas, provides in-home caregiving services designed to assist both adults and children with daily living tasks. As a private care agency, they emphasize compassion and view their staff as extended family members dedicated to meeting the needs of their clients. Their services encompass a range of general care activities, including bathing, dressing, walking assistance, and medication reminders.
Services & Support
The agency offers a variety of services aimed at supporting clients in their daily routines. These services are tailored to assist with essential tasks that can become challenging for individuals, ensuring that they receive the necessary help in a familiar environment.
Care Approach & Staff
1st Choice Home Care prides itself on a compassionate approach to caregiving. The staff is described as committed to providing timely and effective services. However, some feedback indicates that the office staff may come across as less caring and occasionally rude, which could impact the overall experience for families seeking support.
Who They Serve
The agency serves a diverse clientele, including seniors and disabled individuals who require assistance with daily living activities. Their focus is on providing care that respects the dignity and needs of each client.
Service Area
1st Choice Home Care operates throughout various regions in Arkansas, including Northeast Arkansas, Northwest Arkansas, Central Arkansas, and North Central Arkansas. This broad service area allows them to reach a wide range of clients in need of home care.
Room for Improvement
While many clients appreciate the services provided, there are concerns regarding the demeanor of the office staff. Feedback suggests that improvements in customer service and communication could enhance the overall experience for families.
Summary
1st Choice Home Care in Bentonville, Arkansas, offers essential in-home caregiving services with a focus on compassion and support for clients. While their caregiving staff is generally well-regarded for their commitment and timely services, attention to the office staff’s customer service could further improve client satisfaction.
