Overview
Kissito Healthcare – Palm View, located in Yuma, Arizona, is a facility that offers a range of services including rehabilitation and hospice care. While some families have expressed satisfaction with the caring nature of the staff and the activities provided, there are significant concerns regarding the quality of care and communication within the facility.
Services & Support
The facility provides various services such as rehabilitation, hospice care, memory care, and social worker support. However, reviews indicate that the execution of these services has been inconsistent, with some families reporting neglect and lack of proper attention to residents’ needs.
Care Approach & Staff
Feedback regarding staff varies widely. While some families praise the administration and nursing staff for their caring approach, others report serious issues such as neglect and poor hygiene practices. Instances of residents being left unattended for extended periods and inadequate support during personal care tasks have raised alarms among families.
Who They Serve
Kissito Healthcare – Palm View serves individuals requiring rehabilitation and hospice care. The facility also caters to those with memory care needs, although the quality of care for these populations has been called into question by multiple reviewers.
Living Options & Amenities
The facility offers living arrangements for residents, but reviews suggest that cleanliness and maintenance of the living spaces may not meet acceptable standards. Concerns have been raised about the overall environment, including reports of filthy rooms and inadequate attention to residents’ personal hygiene.
What Families Say
Many families have expressed dissatisfaction with their experiences at Kissito Healthcare – Palm View. Complaints include poor communication regarding resident care, lack of timely medical attention, and inadequate support from staff. Some families have noted positive interactions with certain staff members but feel that these do not reflect the overall atmosphere of the facility.
Room for Improvement
There are notable areas for improvement at Kissito Healthcare – Palm View. Families have reported issues with cleanliness, staff communication, and overall care quality. Addressing these concerns could enhance the experience for residents and their families.
Summary
Kissito Healthcare – Palm View in Yuma, Arizona, presents a mixed picture. While some families appreciate the caring nature of specific staff members, significant concerns about neglect, communication, and cleanliness have been highlighted. Families considering this facility should weigh the positive feedback against the serious issues reported by others.
