Overview
Acacia Home Health, Inc., located in Yuma, Arizona, is dedicated to providing quality home health care services. The organization emphasizes a compassionate approach, employing professionally educated staff to meet the diverse needs of their community.
Services & Support
Acacia Home Health offers a range of services, including home health care and physical therapy. The organization aims to deliver cost-effective care tailored to individual needs. While many families have praised the quality of care, there have been mixed experiences regarding the availability of specific services such as speech therapy and occupational therapy.
Care Approach & Staff
The staff at Acacia Home Health is noted for their kindness and compassion. Reviewers have highlighted the attentive nature of caregivers, particularly during critical recovery periods, such as post-surgery care. However, some families expressed concerns about the amount of time staff spent with patients, particularly in therapy sessions, indicating a desire for more thorough support.
What Families Say
Feedback from families has been varied. Many have had positive experiences, praising the staff for their professionalism and dedication. For instance, one reviewer shared that their nurse was gentle and caring, providing reassurance during a challenging time. Conversely, several families reported issues with communication, citing instances where appointments were missed or not followed through, which led to frustration and dissatisfaction with the overall service.
Room for Improvement
A recurring theme in the reviews is the need for better communication regarding appointments and services. Some families reported feeling unsupported when trying to arrange necessary care, leading to a perception of inadequate follow-up from the staff. Additionally, there were comments about the need for more comprehensive therapy sessions to ensure patients feel safe and supported in their recovery.
Summary
In summary, Acacia Home Health, Inc. offers a range of home health care services in Yuma, Arizona, with a focus on compassionate care. While many families appreciate the dedication of the staff, there are notable concerns regarding communication and the thoroughness of therapy services. Families considering Acacia Home Health may want to weigh these experiences as they seek the right support for their needs.
