Overview
Villa Campana Rehabilitation Hospital, located in Tucson, Arizona, is a facility that has faced significant challenges in providing adequate care for its residents. The facility has been noted for its poor management and care practices, leading to numerous negative experiences reported by families.
Services & Support
The facility offers various services, including skilled nursing, rehabilitation, physical therapy, occupational therapy, and memory care. However, many reviews indicate that the quality of these services is inconsistent, with reports of inadequate rehabilitation support and neglect in patient care. Families have expressed concerns about the lack of timely medication administration and proper hygiene practices.
Care Approach & Staff
While some staff members, particularly in the physical and occupational therapy departments, have been praised for their kindness and effectiveness, there are significant concerns regarding the overall treatment of residents. Reports highlight a lack of responsiveness from nursing staff, with patients often left unattended for extended periods. Families have described experiences where the call light was ignored for hours, leading to distress for their loved ones.
Who They Serve
Villa Campana primarily serves individuals recovering from injuries, surgeries, or age-related conditions. However, the facility has been criticized for its ability to provide adequate care, particularly for those with complex medical needs or requiring more intensive rehabilitation.
Room for Improvement
Numerous reviews indicate a need for improvement in the facility’s infection control practices and overall patient care. Families have reported instances of neglect, including patients being left on bedpans for excessive periods and not receiving necessary medical attention in a timely manner. The management has been described as unresponsive to concerns raised by families regarding patient care.
Summary
Villa Campana Rehabilitation Hospital has received significant criticism for its quality of care and management practices. While some staff members have been recognized for their efforts in therapy, the overall environment has been described as inadequate for recovery. Families are advised to thoroughly consider their options and seek additional information before placing their loved ones in this facility.
