Overview
Lean On Me Adult Boarding Home, located in Tucson, Arizona, provides a warm and caring environment for elderly residents. The home is noted for its cleanliness and professionalism, with a strong emphasis on compassionate care.
Services & Support
The facility offers memory care services, catering to the unique needs of residents with cognitive impairments. Families appreciate the attentive support provided by the caregivers, who are described as loving and dedicated to enhancing the quality of life for each resident.
Care Approach & Staff
The staff at Lean On Me Adult Boarding Home is recognized for their kindness and personal approach to caregiving. Maria, the owner, is particularly noted for her generosity and commitment to residents and their families, ensuring that they feel supported during difficult times. The caregiver-to-resident ratio is favorable, allowing for individualized attention and care.
Who They Serve
This facility serves elderly individuals, particularly those nearing the end of life or dealing with dementia. Families have expressed gratitude for the respectful and dignified care their loved ones receive, highlighting the home’s focus on maintaining the dignity of its residents.
Room for Improvement
While many reviews praise the staff and care provided, there have been concerns regarding the customer service experience, specifically mentioning rudeness from a phone operator. This feedback suggests a need for retraining in customer service to ensure that all interactions reflect the home’s commitment to compassion and respect.
Summary
Lean On Me Adult Boarding Home stands out for its caring staff and clean environment, making it a commendable choice for families seeking support for their elderly loved ones. The focus on memory care and the personal touch provided by the management contribute to a positive experience for residents and their families. However, attention to customer service interactions could enhance the overall experience for prospective families.
