Overview
Casa De La Luz Hospice At The Hacienda, located in Tucson, Arizona, is a provider of end-of-life care specializing in hospice services. The facility offers support for patients needing short-term stays for acute symptom management or respite care. The hospice team is committed to delivering 24-hour specialized medical expertise alongside emotional and spiritual support to both patients and their families.
Services & Support
Casa De La Luz provides a range of services focused on hospice care, including assistance with symptom management and emotional support. The team evaluates each patient in collaboration with their loved ones to determine the best course of action for admission, ensuring that care is tailored to individual needs.
Care Approach & Staff
The staff at Casa De La Luz is often described as compassionate and attentive, with many families expressing gratitude for the kindness and professionalism demonstrated during their loved ones’ final days. Reviewers have noted that the nursing staff is experienced and dedicated, providing comfort and support during challenging times. However, some families have reported concerns regarding the assessment criteria for admission and the timeliness of medication delivery.
Who They Serve
Casa De La Luz serves individuals in need of hospice care, including those requiring symptom management and support for end-of-life transitions. The facility aims to provide a peaceful and dignified environment for patients and their families during this sensitive time.
Room for Improvement
While many families have expressed appreciation for the care received, there have been reports of dissatisfaction related to the admission process and communication regarding care. Some families felt that their loved ones did not qualify for necessary services based on criteria that appeared to overlook their actual needs, leading to distress during critical moments.
What Families Say
Feedback from families highlights a mix of experiences. Many commend the compassionate care provided by the staff, emphasizing their kindness and the comfort they brought during difficult times. However, some families have shared troubling experiences regarding the admission process and the management of pain relief, indicating that there is room for improvement in these areas.
Summary
Casa De La Luz Hospice At The Hacienda offers essential hospice services in Tucson, Arizona, with a focus on compassionate end-of-life care. While many families have expressed gratitude for the quality of care and support received, there are noted concerns about the admission process and timely medication management. The facility strives to provide a dignified environment for patients and their families during their final journey.
