Overview
Soreo, located in Tucson, Arizona, provides a range of home health and hospice services designed to support individuals in their own homes. Their offerings include In Home Support Services, Hospice & Palliative Care, and Bereavement Services, emphasizing comfort and familiarity for clients and their families.
Services & Support
Soreo offers comprehensive care that allows clients to remain in their homes while receiving necessary assistance. Their In Home Support Services are tailored to meet the specific needs of each individual, ensuring they maintain as much independence as possible. The organization prides itself on building strong relationships between support staff and clients, which is a key aspect of their care philosophy. For those in need of hospice care, Soreo provides compassionate support that addresses psychological, medical, and spiritual needs.
Care Approach & Staff
The staff at Soreo is described as compassionate and dedicated, with many families expressing appreciation for the support and communication they receive. Regular updates, such as bi-weekly phone calls regarding health and medication changes, have been highlighted as particularly valuable, especially for families living far away. However, some reviews indicate concerns about the organization and reliability of careworkers, with reports of inconsistent attendance and performance.
Who They Serve
Soreo primarily serves aging adults and individuals in need of hospice care, ensuring that they receive the support necessary to live comfortably at home. The organization is noted for its commitment to working with Medicare and Medicaid recipients who qualify for home-based support services.
Service Area
As Southern Arizona’s largest provider of In Home Support Services, Soreo focuses on delivering care throughout the region, particularly to those who are eligible for ALTCS.
Room for Improvement
While many families appreciate the compassionate care provided by Soreo, some have reported issues related to the organization and reliability of careworkers. Concerns about late arrivals, early departures, and missed visits have been noted, suggesting an area where the organization could enhance its service delivery.
Summary
Soreo in Tucson, Arizona, offers a wide range of home health and hospice services, focusing on providing care in a familiar environment. While the organization is praised for its compassionate staff and supportive approach, there are areas identified for improvement regarding the consistency of care. Families considering Soreo can expect a commitment to personalized support, although they may want to inquire about staff reliability.
