Overview
Dependable Health Services, located in Tucson, Arizona, has been a partner to families and healthcare professionals since 1992. The organization aims to provide high-quality, compassionate care to its clients, offering a range of services from temporary staffing for healthcare facilities to in-home personal healthcare services.
Services & Support
Dependable Health Services provides a variety of home healthcare options, including skilled nursing, personal care assistance, hospice care, and pediatric services. Their offerings include wound care, medication management, and support for individuals needing extra assistance in their homes. The organization emphasizes comfort and compassion, particularly in their hospice services, which cater to patients at the end of life.
Care Approach & Staff
The staff at Dependable Health Services includes registered nurses, caregivers, physical therapists, and occupational therapists. Many families have noted the caring and supportive nature of the caregivers, which alleviates concerns about their loved ones’ well-being. However, some reviews indicate issues with scheduling and communication, leading to frustration among clients and their families.
Who They Serve
Dependable Health Services caters to a wide range of populations, including seniors, individuals requiring long-term care, and medically compromised children. Their focus is on providing personalized care in the comfort of patients’ homes, which is particularly important for those with specific health needs.
What Families Say
Feedback from families is mixed. While some have praised the compassionate care provided by nurses and therapists, others have expressed dissatisfaction with the company’s responsiveness and scheduling practices. Reports of caregivers failing to show up and poor communication have raised concerns about reliability. Positive experiences highlighted the dedication of individual staff members, though negative experiences often pointed to systemic issues within the organization.
Room for Improvement
Several reviews indicate a need for improvement in communication and scheduling. Families have reported instances of caregivers not arriving as scheduled and difficulties in reaching staff for timely updates. Additionally, some families have expressed concerns about the professionalism of the recruitment process and the treatment of employees.
Summary
Dependable Health Services aims to provide quality in-home healthcare in Tucson, Arizona, with a focus on compassionate support for various patient needs. While many families appreciate the care provided by individual staff members, there are notable concerns regarding scheduling and overall company responsiveness. Families considering Dependable Health Services may want to weigh these factors when making their decision.
