Overview
Friendship Village Inpatient Care Home | Hospice of the Valley, located in Tempe, Arizona, has been providing compassionate hospice care for over 45 years. As one of the largest not-for-profit hospices in the nation, they focus on bringing comfort, dignity, and support to individuals with serious illnesses and their families. The facility offers a range of services designed to meet the medical, emotional, and spiritual needs of patients, ensuring that no one is turned away regardless of their insurance status or financial means.
Care Approach & Staff
The care at Friendship Village is described as compassionate and attentive, with many families expressing gratitude for the kindness shown by the nursing staff. Reviewers have highlighted the dedication of the nurses and social workers, noting their willingness to answer questions and provide support during difficult times. Families appreciated the efforts made by the staff to ensure comfort and dignity for their loved ones, particularly in the final stages of life.
Living Options & Amenities
The facility is noted for its clean and well-maintained environment, with comfortable rooms that provide a peaceful setting for patients and their families. Reviewers have mentioned that the facility allows pets to visit, which adds a special touch for patients wishing to say goodbye to their beloved animals. Overall, the surroundings are described as lovely, contributing to a positive atmosphere during challenging times.
What Families Say
Families have shared mixed experiences regarding the care provided at Friendship Village. Many express deep appreciation for the compassionate care their loved ones received, particularly praising the nurses and social workers for their support. However, there are also critical accounts highlighting instances of miscommunication and perceived insensitivity from staff, particularly in moments of distress. Overall, the facility is recognized for its dedication to providing comfort, although some families felt improvements could be made in communication and responsiveness.
Room for Improvement
While many families have praised the care received at Friendship Village, some reviews indicate areas for improvement. Instances of miscommunication regarding patient status and care protocols have been noted, leading to distress for families. Enhancing communication and ensuring that all staff members demonstrate sensitivity during critical moments could further improve the overall experience for families and patients alike.
Summary
Friendship Village Inpatient Care Home | Hospice of the Valley in Tempe, Arizona, is committed to providing compassionate hospice care to individuals facing serious illnesses. With a focus on comfort and dignity, the facility has earned praise for its attentive staff and supportive environment. While many families have had positive experiences, attention to communication and staff sensitivity could enhance care further. Overall, the facility plays an important role in supporting patients and their families during challenging times.
