Overview
AccentCare Personal Care Services Sierra Vista, located in Sierra Vista, Arizona, is a provider of personal care and home health services. They aim to deliver compassionate care to individuals in need, including those requiring hospice support.
Services & Support
AccentCare offers a range of services that include personal care and home health assistance. Their focus is on providing both medical and non-medical support to clients, ensuring they receive the care they need in a comfortable environment.
Care Approach & Staff
The caregivers at AccentCare are frequently described as caring and professional. Many families have expressed satisfaction with the quality of care their loved ones receive, noting that caregivers often leave clients feeling uplifted, even on difficult days. However, there have been concerns raised about the training and preparedness of some caregivers. Instances were reported where caregivers lacked proper training for specific tasks, which resulted in safety issues for clients.
Who They Serve
AccentCare serves a diverse clientele, including individuals requiring assistance with daily living activities and those in need of hospice care. Their services cater to clients with unique needs, although some families have expressed concerns regarding the agency’s responsiveness to these needs.
Room for Improvement
There have been several reviews highlighting challenges with caregiver reliability and communication. Some families noted instances where caregivers did not provide adequate notice regarding schedule changes or when they could not meet the needs of clients. Additionally, concerns were raised about the lack of training for caregivers, which has led to safety incidents.
What Families Say
Feedback from families is mixed. While many appreciate the caring nature of the caregivers and the support provided, others have reported significant issues, particularly regarding caregiver professionalism and the agency’s handling of staffing changes. One family expressed frustration over a caregiver quitting without notice during a critical time, leading to a lack of support for their loved one.
Summary
AccentCare Personal Care Services Sierra Vista provides essential personal care and home health services in Sierra Vista, Arizona. While many families commend the caring attitude of the staff, there are notable concerns regarding caregiver training and the agency’s responsiveness to client needs. Families considering this service may want to weigh these factors carefully.
