Overview
Dependable Home Health, Inc., located in Nogales, Arizona, is a provider of in-home healthcare services. The organization emphasizes compassionate and quality care, aiming to support patients in the comfort of their own homes. Established in 1992, Dependable Home Health has grown significantly and now employs over 800 professionals dedicated to serving communities across Arizona and Nevada.
Services & Support
Dependable Home Health offers a range of services, including home healthcare, hospice care, and pediatric services. Their skilled home health aides provide assistance with wound care, medication management, and general home care. The hospice services focus on providing comfort and compassion for patients in need of end-of-life care. Additionally, their pediatric program caters to medically compromised children, ensuring they receive the supportive care they require.
Care Approach & Staff
The staff at Dependable Home Health is described as caring and committed to providing quality support to patients. However, some reviews indicate issues with organization and communication, particularly regarding appointment scheduling. There have been reports of last-minute cancellations and lack of timely notifications, which have caused frustration among clients trying to manage their healthcare appointments.
Who They Serve
Dependable Home Health serves a diverse range of clients, including seniors, individuals needing in-home care, and children requiring specialized medical support. Their mission is to provide compassionate care tailored to the needs of each patient, ensuring they can recover and thrive in a familiar environment.
Room for Improvement
Several reviews highlight areas for improvement, particularly in organizational aspects and communication. Clients have expressed dissatisfaction with the scheduling process, noting instances of canceled appointments without adequate notice. Additionally, some feedback points to a need for better attention from front desk staff to enhance the overall patient experience.
Summary
Dependable Home Health, Inc. in Nogales, Arizona, offers a variety of in-home healthcare services with a focus on compassionate care. While the organization has a dedicated staff and a commitment to quality, there are notable concerns regarding appointment management and communication that families may want to consider when evaluating their options.