Overview
Glencroft Center for Modern Aging, located in Glendale, Arizona, has been a trusted resource for families seeking compassionate and quality senior care for over 50 years. This not-for-profit Continuing Care Retirement Community (CCRC) offers a comprehensive range of services, including Independent Living, Assisted Living, Memory Care, and Skilled Nursing, all situated on one campus. Glencroft aims to redefine the aging experience through its innovative ZoeLife wellness program, which encourages residents to engage in fitness, learning, and intergenerational connections.
Services & Support
Glencroft provides a variety of services tailored to meet the needs of its residents. These include Assisted Living, Memory Care, and Skilled Nursing services, ensuring that individuals receive the appropriate level of care as their needs evolve. The community emphasizes a holistic approach to senior living, promoting physical and emotional well-being through its ZoeLife program, which is offered at no additional cost.
Care Approach & Staff
The care approach at Glencroft focuses on fostering independence and creating a nurturing environment for seniors. While many residents appreciate the dedication of the housekeeping staff, concerns have been raised regarding the nursing care. Some reviews indicate dissatisfaction with the attentiveness of nursing staff, highlighting instances where residents felt they did not receive adequate support during rehabilitation. However, the community also features staff members who are recognized for their kindness and efficiency, particularly in housekeeping roles.
Living Options & Amenities
Residents at Glencroft enjoy a variety of living options, including independent and assisted living arrangements. The community is designed to provide a resort-style living experience, complete with engaging activities and dining options. Many residents express satisfaction with the quality of food and the vibrant atmosphere created through numerous social events and activities.
What Families Say
Feedback from families and residents about Glencroft is mixed. While some praise the community for its friendly environment and the dedication of its housekeeping staff, others express disappointment regarding the quality of nursing care. Positive comments highlight the engaging activities and supportive atmosphere, but concerns about staff compassion and responsiveness have been noted.
Room for Improvement
There are notable concerns regarding the nursing care at Glencroft, with some families expressing dissatisfaction with the level of attention and compassion their loved ones received. Enhancements in staff training and management could address these issues and improve overall resident satisfaction.
Summary
Glencroft Center for Modern Aging offers a range of senior living options in Glendale, Arizona, with a focus on holistic wellness through the ZoeLife program. While the community is praised for its activities and housekeeping staff, there are areas for improvement, particularly in nursing care. Families considering Glencroft should weigh both the positive aspects and the concerns raised by current and former residents.
